Frequently Asked Questions (FAQ)
1What is Virtuoso Pixel?
Virtuoso Pixel is an online platform that offers unique, digitally downloadable art created by AI and enhanced by digital artists. Our mission is to provide art lovers with exclusive access to innovative digital art.
2 How can I purchase digital art from Virtuoso Pixel?
Browse our collection, select an artwork, and proceed to checkout. After payment, you can download the artwork directly from your account section under 'My Purchases'.
3Can I get a refund if I'm not satisfied with my purchase?
Due to the digital nature of our products, all sales are final. We cannot offer refunds once a purchase has been made.
4 How many times can I download a purchased artwork?
Each artwork can be downloaded up to ten times within 45 days from the date of purchase.
5 Can I use the purchased artwork for commercial purposes?
No, the artwork is for personal use only. It cannot be used for commercial purposes, resold, or redistributed.
6 What should I do if I forget my password?
Click on the "Forgot Password" link on the login page to reset your password, or contact our support team for assistance.
7Is my personal information secure with Virtuoso Pixel?
Yes, we use industry-standard encryption and security practices to protect your personal and financial information.
8How can I unsubscribe from the Virtuoso Pixel mailing list?
Click the unsubscribe link at the bottom of any email you receive from us, or update your preferences in the account settings.
9 How often does Virtuoso Pixel release new artwork?
We release new artwork regularly. Be sure to check our website frequently or sign up for our newsletter to receive updates directly in your inbox.
10 What types of art can I find on Virtuoso Pixel?
Our collection includes a wide range of digital art styles, from abstract and surreal to photorealistic and contemporary. Each piece is uniquely enhanced by our talented digital artists.
11 Can I preview an artwork before purchasing?
Yes, each artwork on our platform has a preview image and details provided, so you can view it before deciding to purchase.
12 What happens if I exceed the download limit for an artwork?
If you reach the download limit or the 45-day period has expired and you need access to the artwork again, please contact our customer support for assistance
13 How can I contact Virtuoso Pixel for support?
For any inquiries or support issues, you can contact us directly at [email protected], or use the contact form available on our website.